Beach Hut Cancellations and Refunds


How do I cancel my beach hut booking?

We would prefer to receive correspondence using the online form as we require notification of all refunds.

If you do not have access to the internet, please contact us so that we can assist you.

Each cancellation will require approval by the Visitor Services Manager.

We would be grateful if you bear with us in these difficult times.


Can I claim a refund?

Our cancellation policy allows for a refund to be given if the cancellation request is provided more than 30 days before the start of the booking date.  In these cases an administrative charge of £20.00 or 15%, whichever is greater, is charged.

In the case of a government-led lockdown, or Covid-19 related incidents, we treat these on an individual basis.


Our contact details

Swanage Information Centre

The White House
Shore Road
BH19 1LB

01929 766018