Visitor Services Assistant Manager
£19,238 - £21,057 per annum
37 Hours per week including regular weekend working
Would you like to work alongside one of the UK’s greatest beaches?
An exciting opportunity has arisen for an experienced and confident individual to deliver world-class customer service to both visitors and local residents.
You will run the newly-refurbished Swanage Tourist Information Centre and support the Visitor Services Manager to implement a wide range of changes to the way we communicate with customers. You will also play a major role in developing income opportunities for the Council.
You will be at the centre of many exciting changes taking place in the tourism economy of our town, making sure we meet the needs of the future whilst preserving Swanage’s unique character that makes it so special to visitors and residents alike.
The job is creative and varied including: responding to customer enquiries; creating displays and exhibits; managing a small and friendly team; managing retail sales and dealing with the income and administration of the centre and the council’s other leisure services.
If you are competent in the use of IT and social media, are passionate about providing world class customer service and are able to work on your own initiative then we would be delighted to hear from you.
For an informal discussion about the post please contact:
Culvin Milmer, Visitor Services Manager and Business Development Officer
Application forms are available from:
Swanage Town Council, Town Hall, High Street, Swanage, Dorset, BH19 2NZ Telephone 01929 423636. Email firstname.lastname@example.org
Closing date: Sunday 5th February 2017
SWANAGE TOWN COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER